🚗 WashGo

Privacy Policy

Last updated: June 2026

WashGo ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application and related services.

1. Information We Collect

• Phone number — used for authentication via OTP (one-time password)
• Full name and email — provided during registration
• Location data — used to dispatch nearby car wash professionals
• Vehicle information — make, model, license plate
• Payment information — processed securely by third-party providers; not stored by us
• Identity documents — CIN photo uploaded by washers for verification purposes

2. How We Use Your Information

• To authenticate your identity via OTP
• To match clients with available wash professionals
• To process bookings and payments
• To send push notifications about service status
• To verify washer identity and eligibility
• To improve platform performance and reliability

3. Data Sharing

We do not sell your personal data. We only share data with trusted service providers necessary to operate WashGo, including payment processors, cloud storage providers, and map/location services. All third parties are bound by confidentiality obligations.

4. Data Retention

Your data is retained for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

5. Security

We implement industry-standard security measures including encrypted communications (HTTPS), secure token authentication, and access controls to protect your personal information.

6. Your Rights

• Access and export your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Withdraw consent at any time

7. Contact Us

For any privacy-related questions or requests, please contact us at: loutfimounir22@gmail.com